Frequently Asked Questions
Everything you need to know about our modern wardrobe essentials.
What is the mfpen approach to sustainability?
We prioritize the use of high-quality deadstock fabrics from Italian, Portuguese, and Japanese mills, as well as recycled and organic textiles to minimize environmental impact.
How long does shipping take?
Domestic orders in Denmark are typically delivered within 1-2 business days. International shipping generally takes 3-5 business days via our premium courier partners.
What is your return policy?
We offer a 14-day return window from the date of receipt. Items must be returned in their original condition with all tags attached to be eligible for a full refund.
How do I find my correct size?
Most of our silhouettes feature a relaxed or oversized fit. Detailed measurements for each garment are available on the product page under the 'Size Guide' section.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and MobilePay.
Can I modify or cancel my order after it has been placed?
Once an order is confirmed, it is processed quickly for shipment. Please contact our customer service immediately, and we will do our best to accommodate your request if the order has not yet left our warehouse.